Create a ‘new client’ package that we rinse/repeat with each closed/won franchise deal.
📌 Phase 1: Sojo AE → AM Intro
🎤 Client Communication & Engagement
- [ ] Provide “Intro to Sojo” marketing announcement for new franchise locations
- Designed for franchisees to send to homeowners, highlighting their partnership with Sojo
- [ ] Support Franchise Account Manager (FAM) with onboarding collateral for check-in calls:
- FAQs
- Client feedback & requests
- Best practices
- New product offerings
- Rebranding discussions
- Sojo company updates
🤝 Warm Handoff Materials
- [ ] Collaborate with AE and FAM to coordinate 6-month check-in trip announcement (Key Accounts only)
- [ ] Design and provide talking points or collateral to get new clients excited for recurring partner check-ins
📣 Ongoing: Franchise-Specific Outreach
📬 Content & Comms
- [ ] Publish monthly franchisee Sojo Digest:
- Public welcome/announcement for new franchisees
- Highlights shared internally and on LinkedIn
- [ ] Share franchise-related stats quarterly:
- Growth metrics
- Engagement stats
- Case studies (optional)
📅 Recurring Communications
- [ ] Support with content for monthly or quarterly Franchise Partner Check-In calls
🔁 Franchisee Referrals
- [ ] Develop Franchise Referral Program collateral
- Includes incentive tiers based on AOV or unit count
- [ ] Create sharable internal flyer or partner-facing page for referral program