journey of the sojo experience. (from visual standpoint of hands putting these items in the box, setting these items out, guest opening, etc)

• choose your product
• delivered to your office, you organize
  • reservation
  • smart bulk
  • room bundle (new name)
• take to property
• set out amenities
• happy guests (more direct bookings, better reviews, happy owners)

Delivery

How many reservation kits come in a weekly shipment box? How are they packaged up

• GIF / video graphic displaying bags being packaged into weekly shipment box.

Delivery location options

• info graphic of where we ship for natural retreats

Shipping label (better for onboarding/CX)

• whats included

Fulfillment

Pack methods:

• smart bulk (refill)
  • in-unit (owner closet)
  • central location
• reservation kit
• room bundles (we need a new name for this)

Storage: